Technology | Digital Technology

Key Elements in Designing an Online Survey

For any business, connecting to customers is extremely important. Learning about the customers that support the business and their views allows an organization to see how they can improve. One of the most powerful tools in this regard is the survey, or more specifically, the online survey.

Companies have been able to find out a great deal from online surveys. This level of feedback, combined with the convenience of being online and automated, certainly allows the business a level of clarity and direction. Additionally, businesses are learning about their net promoter score – a value that measures the company’s growth engine – from the ever-important online survey tool.

Hence it becomes important to be aware of the key elements which comprise the online survey. In order for customers to be attracted to it, it must first have a pleasant appearance. A modern feel that is not too strong visually is a well-received way to design the survey, aesthetically-speaking. This should attract customers to the survey itself.

The survey should also be well-formatted. It is no surprise that customers will not proceed with any type of survey, if it is not written well, just as we have seen previously with the pleasant look of the survey. Ensure that the positive aesthetics of the survey are matched with its execution in regards to format.

These key elements will ensure that customers are able to easily engage in the survey. With some work, the survey will hopefully attract customers on the website in order to gain prospective to the net promoter score.

The net promoter score remains an important evaluating tool to see how the business will be able to grow. As you design the survey to attract customers, you will be able to find out more about the score and improve it in time.

Filed Under: Technology Tagged With: Business, Market Research

Microsoft Certfication

Microsoft offers a variety of certifications for their software to help IT professional, and others demonstrate their knowledge and skills in a concrete measurable way. These certifications are available at different skill levels. The certifications are designed to help IT Professionals, Business Professionals, and Students acquire the skills needed to effectively and efficiently use Microsoft software. Microsoft certifications are accredited and can be taken for college credit – consult your academic institution to see if you can obtain credits for becoming Microsoft certified. US veterans can use their VA Education benefits to cover the cost of the exam, up to $2,000.00. We do have many online degree programs, but Microsoft Certification is different, its the best to have this certification whether you have the other certifications.

The Benefits of becoming Microsoft Certified include:
-    Access to the MCP members site if you have technical certifications
-    Access to the MOS members site if you have Microsoft Office certifications
-    Member area to meet others and a profile with your contact information
-    Certification Planner
-    Microsoft Certified trainer tool
-    Ability to create and download personalized certification logos

Benefits to companies who hire Microsoft Certified employees include:
-    Prove knowledge and skill mastery
-    Higher productivity – less training required
-    Employee retention increases – you know they are committed to their field and bettering their skills and knowledge base

If you want to take an exam to become certified, you need to choose which certification. Then you need to find an exam and register to take the exam. If you plan on obtaining several Microsoft certifications, consider purchasing a Microsoft Certification Pack, which includes free second chances and a discount on the total cost for the exams.

Being Microsoft Certified can help open doors and get you the job you have been searching for, and can maybe even give you an edge over the competition in a tough job market.

Filed Under: Technology Tagged With: Microsoft

Software Education at Lynda.com

If you are looking to learn about Twitter, brush up on your Microsoft Office produces, design your own website, or learn to use Photoshop, Dreamweaver, or many other software programs, Lynda.com can help.

Lynda.com is website that offers tutorials on many software programs. With a subscription to Lynda.com you will have online access to more than 975 training courses. The site offers training on Adobe, Microsoft, Apple and more. Their video segments allow you to pause or rewind at any time. The courses are independent study, so you can be as flexible as you need and move though as quickly or as slowly as your schedule permits.

All of the courses offer a free tutorial to give you an idea of the course to see if it is right for you. Some tutorials are available without a subscription, though all are available to subscribers.

They offer four subscription options: monthly, monthly premium, annually, and annually premium. You will save 2 months of service fees of you purchase the annual plan. The premium plans include exercise files. The monthly plans begin as low as $25.00 per month.

Minimum system requirements to use the resources at Lynda.com are:
-    Internet Explore 7.0 or higher, Firefox 3.0 or higher, or Safari 2.0 or higher
-    Cookies and JavaScript must be enabled
-    Apple QuickTime 7.5 or better
-    Windows Media Player version 10 and up

Additionally you will need an internet connection with enough bandwidth to watch the videos. Try one of the tutorials before subscribing to ensure you can use the service efficiently.

Lynda.com has a free newsletter, as well as a managed multi-user program.

Lynda.com is looking for qualified trainers; so if you are an expert, consider sharing your software knowledge with others. More information is available on the website.

Filed Under: Technology Tagged With: Lynda.com

Software Updates

All computer software needs to be updated regularly. Many programs, such as Internet Explorer, Firefox, and your anti-virus program can be set-up to automatically update on a schedule or notify you when updates are available, so you can manually accept the update.

Some software will require you to update to a newer version in order to run the program, if a newer version is available, such as with ITunes.

If you do not update your software regularly, you may begin to have problems when you are using the software and you may end up having to pull out your prepaid credit card and buying an new version. Some updates repair or patch glitch discovered in earlier versions. In order to keep up with changing technology, data and system requirements, your computer and software will run and perform more efficiently and effectively if you are using the most current version.

The easiest way for busy people is to set the software up to look for updates on a set schedule, at a certain time, or when your computer connects to the internet. If you have DSL or other high-speed, always connected internet service, it is a good idea to schedule your automatic updates at a time of day when you will not be trying to do other things on your computer, since updates often require restarting the computer to complete the installation of the update.

If you prefer to update on your own, set a schedule on your calendar, including email or text reminders if necessary, so you remember to check the website of the software for any updates. This option is not advisable for your anti-virus software, because virus definitions and such change so often, so your anti-virus software should set to automatically update daily if you want to most effective coverage available.

Filed Under: Technology Tagged With: antivirus

CompTIA A+ Certification

CompTIA A+ certification is an international, vendor-neutral certification is a beginning step for further certification for entry-level IT technicians. The program and testing certifies the person is competent in networking, security, troubleshooting, and maintenance. Since the program began in 1993, more than 700,000 technicians have been certified. Many continue on to become further certified by Microsoft, Hewlett-Packard, Cisco, and others. Some companies, like CompuCom, make the CompTIA A+ certification mandatory for their technicians.

To become certified, two exams are necessary, the first is the Essentials exam and the second is the Practical Application exam.

The Essentials exam is used to test the skills and knowledge of technicians with over 500 hours in the lab or field. The Practical Applications exam is a more “hands-on” troubleshooting based examination of the IT technician’s abilities to assess and fix problems with the network, technology and security of computer systems.

If you hire a CompTIA A+ certified IT technician, you know they are likely to be a qualified and successful employee. They are knowledgeable, dedicated and committed. They have been properly trained to troubleshoot problems and maintain a wide variety of networks and security technology systems.

CompTIA certifications are also available in a variety of more advanced topics such as Linux, Networking, RFID, CTP, CTT, CDIA, project management, security and servers.

The tests can be taken at Pearson VUE and Prometric testing centers. Visit their website at www.comptia.org to find a testing center near you, register for the exam or get more information. There are classes or self-study programs. It more helps to student who are pursuing online college degrees in computer related course. The training materials cover the exam objectives, design principles, and review of information to help student determine when they are ready to take the exams.

If you are looking to begin a career as an IT technician, consider advancing your career objectives by becoming CompTIA A+ certified.

Filed Under: Technology Tagged With: CompTIA

Key Elements in Designing an Online Survey

Microsoft Certfication

Software Education at Lynda.com

Software Updates

CompTIA A+ Certification

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